Privacy Policy

1. Information We Collect

Autotum collects information you provide when you create an account, configure your workspace, contact us, or use the platform. This may include names, business contact details, account and authentication information, billing details, and support communications.

2. How We Use Information

We use information to provide, maintain, secure, and improve Autotum; administer accounts and subscriptions; process transactions; respond to support requests; and communicate important service, security, or policy updates.

3. Customer and Renter Data

Rental companies using Autotum may enter customer, renter, reservation, vehicle, and operational information. Autotum processes this data on the rental company’s behalf to deliver the service and does not use it for unrelated purposes.

4. Payment-Related Data

Payment processing for Autotum is handled by third-party payment service providers, including Paddle for Autotum subscription billing and Stripe where applicable to rental payment processing. Autotum may receive limited transaction, subscription, billing, and payment-status information needed to operate the service, but we do not store full payment card details.

5. How Information Is Shared

We share information only with service providers, professional advisers, affiliates, or authorities when necessary to operate the service, comply with law, protect rights and safety, or complete a business transaction. We do not sell personal information.

6. Cookies and Analytics

Autotum and its providers may use cookies and similar technologies to keep the service functioning, remember preferences, measure performance, and understand how visitors use the website. See our Cookie Policy for more detail.

7. Data Retention

We retain information for as long as needed to provide the service, meet contractual and legal obligations, resolve disputes, and enforce agreements. Account data may be deleted or anonymized after the applicable retention period.

8. Security

Autotum uses reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, portability of, or restriction of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@autotum.com.

Where Autotum processes renter or customer information on behalf of a rental company, requests relating to that information should generally be directed to the rental company that controls the data.

10. International Data Handling

Information may be processed in countries other than the country where it was collected. When required, Autotum uses appropriate safeguards for international transfers of personal information.

11. Children’s Privacy

Autotum is not intended for use by children, and we do not knowingly collect personal information from children through the Autotum platform or marketing website. If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted through the service or website, and the updated effective date will appear at the top of this policy.

13. Contact Information

For questions about this Privacy Policy, privacy requests, or concerns about how Autotum handles personal information, contact us at privacy@autotum.com.

You can also contact Autotum through the contact information provided on the Autotum marketing website.

14. Third-Party Services and Links

Autotum may contain links to, integrations with, or functionality provided by third-party services. Those third parties may have their own privacy practices and policies. Autotum is not responsible for the privacy practices of third-party websites or services, and we encourage you to review their policies before providing personal information.